Mothers' Day Order deadline: 10 May 2017 - Free Shipping for orders over $50

Return & Refund Policy

In case you change your mind or order the wrong products, we’re happy to offer refund within 14 days of delivery if and only if the products are returned to us in original condition, sealed, unopended.

Unfortunately, we don’t offer refund if products are opened and used. If you want to try our products, we have some starter sets handy right here.

Follow these steps to return / refund:

  • Within 14 days of delivery, please shoot us an email to hello@befraiche.com with your order number so we can help resolve any issues.
  • Send the products (sealed, unopened) with your order number via Registered Post and advise us the tracking number. Please note that you’re responsible for the return postage, loss or damage during the transit.
  • Please return to the below address:
Be Fraîche Skincare
PO Box 216
Canley Vale Road,
Canley Heights,
NSW 2166.
  • Once the products are back at our warehouse, we’ll check them and issue refund accordingly.